Delivery Information
When will my order be sent out?
In the majority of cases goods will be despatched the same day or next day, however problems with supply may affect this. In the event of such a delay we will contact you to let you know.
All goods are held in stock but, if we have supply problems for certain items, we may send out your order in more than one parcel. We will inform you of this before despatch. If you prefer not to wait for the remaining items please let us know and we will cancel the remaining part of the order.
If you need your order urgently please let us know.
You can check on the status of your order by contacting us by e-mail at status@lizziesrealnappies.co.uk.
How will my order be sent out?
Orders will be sent by Royal Mail. You should receive them within 2-3 days, although they will generally be quicker than this. Heavier items, sent by Parcel Post, may take 3-5 days. If you need your order urgently please contact us.
When you give a delivery address please consider whether you will be in to receive the parcel - it is sometimes worthwhile having the parcel delivered to your work address.
Postage and packing
Postage and packing costs are as follows:
Orders under £60 - £3.50
Orders £60 and over - Free
For orders outside of the UK please contact us for postage rates.
As an eco-friendly business, we will re-use packaging where possible.
